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Summary
FloraCraft Academy (“we”, “us”, “our”) provides a floristry education platform at selvatriunfo.bond. We collect limited information necessary to run the site, deliver learning experiences, keep the platform secure, and comply with legal obligations. You can manage cookies, request access/deletion, and adjust certain preferences directly from this page.
1) Overview
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website and interact with our learning content, forms, and optional marketing features. If you do not agree with this policy, please discontinue use of the site.
Scope
This policy applies to information processed through the website, its pages, and any related interactions such as submitting forms, enabling cookies, contacting support, or participating in campaigns.
- Website: selvatriunfo.bond
- Pages: including this privacy page, home page, and other site pages
- Devices: desktop and mobile browsers
2) Information We Collect
The information we collect depends on how you use the platform. We aim to minimize collection and only process information needed for clear, stated purposes.
Information you provide
- Contact details when you submit a support or data request form (e.g., name, email address).
- Message content and any details you include in communications with us.
- Preferences you choose (such as cookie consent choices and theme preference stored locally on your device).
Information collected automatically
- Device and usage data (e.g., browser type, approximate location inferred from IP region, page interactions) to keep the platform secure and functioning.
- Log data to detect errors, prevent abuse, and diagnose performance issues.
- Cookie and similar identifiers based on your consent settings.
Information we do not intentionally collect
- Special category (sensitive) data (e.g., health data) unless you voluntarily include it in a message.
- Payment card data on this page (this page does not process payments).
3) How We Use Information
We process information for operational, security, communication, and compliance purposes. We do not sell personal information in exchange for money.
Core purposes
- Provide and maintain the website, including feature delivery and accessibility improvements.
- Respond to requests, inquiries, and support messages.
- Detect, prevent, and address security incidents and abuse.
- Monitor and improve performance, reliability, and user experience.
Optional purposes (based on consent)
- Remembering your preferences (e.g., cookie choices) and usability settings.
- Analytics to understand how content is used (where enabled and consented).
- Marketing communications (where explicitly requested by you).
5) Legal Bases (GDPR)
If you are in the European Economic Area or a jurisdiction with similar rules, we process personal data under one or more legal bases.
- Contract: to provide requested services and respond to your requests.
- Legitimate interests: to operate, secure, and improve the platform (balanced against your rights).
- Consent: for optional cookies, analytics, and marketing (where applicable).
- Legal obligation: to comply with laws, regulations, or lawful requests.
7) Data Retention
We retain personal data only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law.
Typical retention windows (illustrative)
- Support and data requests: typically retained up to 24 months after resolution (to maintain auditability and continuity).
- Security logs: typically retained up to 12 months (to investigate incidents and mitigate abuse).
- Cookie consent records: stored locally until you change or remove them, and may also be recorded to ensure compliance.
8) Security
We implement administrative, technical, and organizational measures designed to protect information. However, no system can be guaranteed 100% secure.
Measures we use
- Access controls and least-privilege principles for internal systems.
- Transport encryption where supported by the browser and server configuration.
- Monitoring for suspicious activity, rate limiting, and integrity checks.
- Regular reviews of forms and inputs to reduce spam and abuse.
Your role
- Use a modern browser and keep your device updated.
- Do not share sensitive information in messages unless necessary.
9) Your Rights
Depending on your location, you may have rights over your personal data, including access, correction, deletion, portability, and objection or restriction of processing.
Common rights
- Access: request a copy of personal information we hold about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of information, subject to legal exceptions.
- Portability: request data in a portable format where applicable.
- Objection / restriction: request we stop or limit certain processing.
- Withdraw consent: withdraw consent at any time for consent-based processing.
How to exercise your rights
Use the “Data request” button near the top to submit a request. We may need to verify your identity before fulfilling certain requests.
10) International Transfers
Your information may be processed in countries other than your own. Where required, we use safeguards designed to protect data during cross-border transfers.
Safeguards
- Contractual protections with service providers.
- Risk assessments and due diligence.
- Security controls appropriate to the nature of the data.
11) Children’s Privacy
Our platform is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
If you believe a child provided personal information
- Contact us using the contact section below.
- We will take steps to delete information where appropriate.
12) Contact Us
For questions about this policy, cookie choices, or data rights requests, contact us using the details below or open the request form.
Contact details
- Email: [email protected]
- Phone: +1 (415) 702-6389
- Website: selvatriunfo.bond